Roof Copilot (KLO Roofing) — Privacy Policy
Overview
This Privacy Policy explains how Roof Copilot (KLO Roofing) ("we", "us") collects, uses, shares, and protects information when you visit our website, contact us, or request roofing services. Our principal address is 1845 Town Center Boulevard, Suite 205, Fleming Island, FL 32003. By using our services you agree to this policy.
Information we collect
Information you provide: your name, phone number, email address, property address, and details about your roofing needs when you submit a form, book an appointment, call, or text us.
Information collected automatically: when you visit our website we may collect device and usage data such as IP address, browser type, pages viewed, and referring pages, through cookies and similar technologies.
How we use your information
We use your information to respond to inquiries; schedule, confirm, and service inspections and appointments; prepare estimates; process payments; improve our website and services; and send you related communications by phone, email, and SMS.
SMS / text messaging
If you opt in to text messages, we use your mobile number to send appointment and scheduling messages as described in our SMS Terms & Conditions. You can opt out any time by replying STOP.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
Cookies & analytics
Our website may use cookies and analytics tools to understand usage and improve performance. You can control cookies through your browser settings; disabling them may affect site functionality.
How we share information
We do not sell your personal information. We share information only with service providers who help us operate (such as scheduling, messaging, analytics, and payment providers), when required by law or legal process, or in connection with a business transfer — and only as needed.
Data security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data retention
We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
Your privacy rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or opt out of certain communications. To exercise these rights, contact us using the details below. Residents of California and certain other states may have additional rights under applicable law.
Children's privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from them.
Third-party links
Our website may link to third-party sites we do not control. This policy does not apply to those sites; please review their privacy policies.
Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.
Contact us
Contact Roof Copilot (KLO Roofing) by phone 9045992582, email Charlie@RoofCoPilot.com, mail 1845 Town Center Boulevard, Suite 205, Fleming Island, FL 32003.